App Policy

Effective Date: 10-04-2025

At iProAT Solutions Pvt Ltd. (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our mobile applications (collectively, “our apps”). By using our apps, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We collect several types of information to provide and improve our apps, including:

Personal Data

Personal Information: We may collect personal details such as your name, email address, phone number, etc.
Location Data: If our app uses location features, we may collect your device’s location with your consent (e.g., GPS data).
Payment Information: If applicable, we collect payment data through trusted third-party payment processors.

Usage Data

We collect usage data to improve the performance and functionality of our apps, such as:
- IP address
- Device type and operating system
- Browser type
- Session duration and usage logs
- Crash reports

Cookies and Tracking Technologies

We may use cookies and similar technologies to track app usage and enhance the user experience. You can manage cookies in your app settings.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and improve the functionality of our apps
To personalize your app experience
To send you important updates or notifications related to our apps
To process payments securely (if applicable)
To monitor and analyze usage for troubleshooting and optimization
To ensure security and prevent unauthorized access

3. Data Security

We prioritize the security of your personal data and take the following measures to protect it:

Encryption: We use SSL/TLS encryption for data transmitted between your device and our servers.
Secure Storage: Your data is stored securely on trusted cloud platforms or servers.
Access Control: We use role-based access and multi-factor authentication for added security.
Regular Audits: We regularly monitor and audit our security practices to protect your data.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with trusted third-party service providers who help us operate our apps, including:

Cloud hosting services (e.g., AWS, Google Cloud)
Payment processors (e.g., Stripe, Razorpay)
Analytics providers (e.g., Google Analytics)
Legal authorities: We may share your data with legal authorities if required by law or to protect our legal rights.

We ensure that any third parties we work with comply with strict data protection standards.

5. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Update: Correct any inaccurate or incomplete data.
Delete: Request the deletion of your data, subject to applicable laws.
Withdraw Consent: If you have previously consented to certain data processing, you can withdraw that consent at any time.

To exercise these rights, please contact us at info@iproat.com.

6. Children’s Privacy

Our apps are not intended for use by children under 13 years old. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will take steps to delete the information as required by law.

If our apps are used by educational institutions or children under 13, data management is handled by the institution in accordance with applicable laws, such as COPPA in the United States.

7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed about how we are protecting your data.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Email: info@iproat.com
Website: www.iproat.com